Mission Statement
Technical Support Services (TSS) mission is to increase the level of technical support for all customer-facing technologies and to maintain our strategic commitment to infuse technology into teaching, learning and administrative processes; to provide exceptional care when it comes to resolving issues via a multitude of technologies; to configure, manage and safeguard all computing devices provided by the 大学; to allow for industry standard computing devices to be provided to Faculty and 工作人员 to ensure that we continue to provide state of the art technologies in our mediated classrooms, labs and conference rooms; To allow for students to utilize computing labs and laptops in order for them to be prepared for their coursework and future positions. Technical Support Services is made up of several key areas: Application Support for Workday and Student, the IT服务台, Endpoint Engineering, 公共, Teaching and Specialty Computer Labs and Audio-Visual (AV) Services.
工作人员
夏天R. 琼斯
Associate Vice President
Technical Support Services
电话: 973-655-3370
电子邮件: jonessu@secretsilm.com
梅雷迪斯•科恩
Administrative Financial Assistant
电话: 973-655-5434
电子邮件: cohenm@secretsilm.com
迈克尔Korinko
导演, Audio Visual Engineering
电话: 973-655-7327
电子邮件: korinkom@secretsilm.com
维克多Turchyn
导演, Computing Labs Engineering
电话: 973-655-7322
电子邮件: turchynv@secretsilm.com
空
导演, Endpoint Engineering
电话:空
电子邮件:空
约翰Sandella
导演, IT Support Services
电话: 973-655-3529
电子邮件: sandellaj@secretsilm.com
Application Support Specialists – Workday
Caroline Wesoly
Workday Customer Care Specialist
电话: 973-655-5000
电子邮件: wesolyc@secretsilm.com
苏珊Brunda
Workday Customer Care Specialist
电话: 973-655-5000
电子邮件: brundas@secretsilm.com
纳撒尼尔·阿克尔
Workday Customer Care Specialist
电话: 973-655-5000
电子邮件: akern@secretsilm.com
史蒂夫·沃利斯
Quality Assurance Supervisor
电话: 973-655-3521
电子邮件: walliss@secretsilm.com
Audio Visual Engineering
斯坦利·亨利
Classroom and Media Support
电话: 973-655-7971 (4)选择
电子邮件: henrys@secretsilm.com
Len瑞塔
AV Engineering Specialist
电话: 973-655-7971 (4)选择
电子邮件: bellil@secretsilm.com
托马斯。格林
Classroom and Media Support
电话: 973-655-7971 (4)选择
电子邮件: greent@secretsilm.com
Francisco Salgado
Classroom and Media Support
电话: 973-655-7971 (4)选择
电子邮件: salgadof@secretsilm.com
Patrick Glackin
Classroom and Media Support
电话: 973-655-7971 (4)选择
电子邮件: glackinp@secretsilm.com
理查德Tae
AV Engineering Specialist
电话: 973-655-7971 (4)选择
电子邮件: taer@secretsilm.com
Computer Labs Engineering
Harrison Granados
Clinical IT Support Specialist
Center for Clinical Services (CCS)
电话: 973-655-7971 (选项1)
电子邮件: granadosh@secretsilm.com
妮可·桑切斯
Computer Lab Services Technician
电话: 973-655-7971 (选项1)
电子邮件: sanchezni@secretsilm.com
Endpoint Engineering
Kehinda “KJ” Hopkins
Endpoint Engineer
电话: 973-655-7971 (选项1)
电子邮件: hopkinske@secretsilm.com
约翰Osmak
Endpoint Engineer
电话: 973-655-7971 (选项1)
电子邮件: osmakj@secretsilm.com
罗里燃烧
Endpoint Technician – Mac Specialist
电话: 973-655-7971 (选项1)
电子邮件: burnsr@secretsilm.com
克里斯·楚
Endpoint Technician
电话: 973-655-7971 (选项1)
电子邮件: chuch@secretsilm.com
史蒂夫Davage
Endpoint Technician
电话: 973-655-7971 (选项1)
电子邮件: davages@secretsilm.com
Franklin Peralta
Endpoint Technician
电话: 973-655-7971 (选项1)
电子邮件: peraltaf@secretsilm.com
迈克尔Hambel
Endpoint Technician
电话: 973-655-7971 (选项1)
电子邮件: hambelm@secretsilm.com
白兰地泰勒
Endpoint Technician – Mac Specialist
电话: 973-655-7971 (选项1)
电子邮件: taylorbr@secretsilm.com